Computer Operator III- (ATLANTA,GA) Job at IGT, Atlanta, GA

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  • IGT
  • Atlanta, GA

Job Description

Responsibilities

Join the WINNING TEAM at IGT Global! IGT is seeking a Computer Operator in Atlanta,GA. This position requires flexibility with shifts as it is a 24/7 operation. The position offers competitive wages and shift differential for off-shift hours. It is an entry-level position responsible for general technical support of the data systems for lottery sales systems. This position is NOT a remote opportunity, so the candidate should be local to the data center site. Candidates should also be flexible when working a day or night shift position.

24x365 operational support of our product development and systems integration teams, our lottery operations and customers, monitor IGT's enterprise infrastructure and escalate issues as required.

  • Assist in the daily operation of computer systems.

  • Carry out all tasks on the daily checklist under supervision.

  • Generate reports required. Assist in verifying the validity and clarity of computer reports and other output before releasing it from Computer Operations.

  • Assist in the recovery activities necessary to restore normal operations.

  • Follow the correct escalation procedures within Computer Operations and other Departments who are inter-dependent.

  • Assist in the daily operation of computer systems.

  • Carry out all tasks on the daily checklist under supervision.

  • Generate reports required. Assist in verifying the validity and clarity of computer reports and other output before releasing it from Computer Operations.

  • Assist in the recovery activities necessary to restore normal operations.

  • Follow the correct escalation procedures within Computer Operations and other Departments who are inter-dependent.

Playing for What Matters Most - You!

IGT employees receive the following employment benefits (all benefits mentioned are subject to policy and eligibility requirements):

  • Medical benefits day one of being an IGT employee

  • 12 paid holidays plus two floating holidays per year

  • 3 weeks of paid vacation per year, prorated first-year

  • 401K with employer match and 100% vested on day one

  • Company-paid parental leave, life insurance, short-term disability, and long-term disability

  • Gym membership reimbursement, free identity theft protection, and tuition reimbursement

Qualifications

  • High School diploma or equivalent experience required
  • IT, technical, or related college degrees or certifications are preferred.
  • 1-2 years experience with Service Desk, Help Desk, Call Center, or Customer Service positions
  • Crucial experience in Microsoft Office (Outlook, Teams, Word, Excel)
  • Technical knowledge and skills required
  • Must be able to monitor and troubleshoot multiple technologies

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

-#LI-LF1

Job Tags

Holiday work, Temporary work, Local area, Flexible hours, Shift work, Night shift, Day shift,

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